Terms of service
Last updated: 30.06.2026
Overview
This website is operated by SneakCave. Throughout the website, the terms “we”, “us” and “our” refer to SneakCave.
By visiting our website, purchasing products from us, selling sneakers to us, or otherwise using our services, you agree to be bound by these Terms of Service.
Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not use our website or services.
Online Store Terms
By using our website, you confirm that you are at least the age of majority in your country or place of residence, or that you have permission from a parent or legal guardian where required.
You may not use our products or services for any illegal or unauthorized purpose.
You must not transmit viruses, malware, harmful code, or attempt to interfere with the operation or security of our website.
General Conditions
We reserve the right to refuse service to anyone where permitted by applicable law.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our website or services without our prior written permission.
We may update, modify, suspend, or discontinue parts of our website or services at any time.
Accuracy of Information
We make reasonable efforts to ensure that information displayed on our website is accurate and up to date.
However, product descriptions, prices, availability, images, sizing information, and other content may occasionally contain errors or inaccuracies.
We reserve the right to correct errors and update information at any time.
Products & Availability
Certain products may be available exclusively online and may be offered in limited quantities.
Due to the nature of rare, limited-edition, and collectible sneakers, product availability may change quickly.
We reserve the right to limit quantities, discontinue products, or restrict sales where necessary.
We make every effort to display product colors and images accurately, but we cannot guarantee that your device will display colors exactly as they appear in person.
Authenticity
SneakCave is committed to selling authentic products.
Products may be inspected and authenticated before being offered for sale. Authentication methods may vary depending on the brand, model, condition, and origin of the product.
We reserve the right to refuse or cancel transactions involving products that we believe may be counterfeit, altered, misrepresented, or otherwise unsuitable for sale.
Prices & Payments
Prices displayed on our website may change without prior notice.
The final price applicable to an order is the price displayed and confirmed during checkout, unless an obvious pricing error has occurred.
You agree to provide current, complete, and accurate billing and payment information when placing an order.
We reserve the right to refuse, limit, or cancel an order if we suspect fraud, unauthorized activity, pricing errors, or other issues affecting the transaction.
Orders
Placing an order does not always guarantee acceptance.
We reserve the right to accept, refuse, or cancel an order where permitted by law.
If an order is cancelled after payment has been received, we will arrange an appropriate refund using the original payment method where possible.
We may contact you using the email address or phone number provided during checkout if additional information is required.
Shipping & Delivery
Shipping times provided on our website are estimates and may vary depending on destination, courier delays, customs procedures, weather, or other circumstances outside our control.
Customers are responsible for providing accurate shipping information.
SneakCave is not responsible for delays caused by incorrect address details supplied by the customer.
Additional shipping conditions may be described in our Shipping Policy.
Returns & Refunds
Returns, exchanges, and refunds are handled according to our Refund and Return Policy.
Certain products may have specific return conditions depending on their condition, packaging, limited availability, or other characteristics.
Please review the applicable return conditions before making a purchase.
Selling Sneakers to SneakCave
Customers may be able to submit sneakers to SneakCave for sale, trade, or valuation.
Submitting a product does not guarantee that SneakCave will purchase or accept it.
We may request photos, model details, size information, condition details, proof of purchase, or other information before making an offer.
We reserve the right to refuse any product that does not meet our authenticity, condition, quality, or business requirements.
Final valuations may change after physical inspection of the product.
Third-Party Services
Our website may use or provide access to third-party services, including payment providers, shipping companies, analytics tools, and other technology platforms.
These services may operate under their own terms and privacy policies.
We are not responsible for the availability, content, security, or operation of third-party websites or services beyond what is required by applicable law.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, accuracy, security, or practices of third-party websites.
Visiting third-party websites is done at your own discretion and subject to their own terms and policies.
User Comments & Feedback
If you submit reviews, feedback, suggestions, ideas, images, or other content to us, you confirm that you have the right to provide that content.
You agree not to submit unlawful, offensive, misleading, fraudulent, or harmful content.
Where permitted by law, we may use customer feedback and reviews for business, marketing, and promotional purposes.
Personal Information
Your submission and use of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information.
Prohibited Uses
You may not use our website or services:
- For any unlawful or fraudulent purpose
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To submit false or misleading information
- To upload viruses, malware, or harmful code
- To collect personal information from others without authorization
- To interfere with the security or functionality of our website
- To attempt unauthorized access to our systems
Disclaimer of Warranties
We do not guarantee that our website or services will always be uninterrupted, error-free, or available at all times.
Our website and services are provided on an “as available” basis, subject to applicable consumer protection laws.
Limitation of Liability
To the maximum extent permitted by applicable law, SneakCave shall not be liable for indirect, incidental, special, or consequential losses resulting from the use or inability to use our website or services.
Nothing in these Terms excludes or limits rights that cannot legally be excluded under applicable consumer protection law.
Indemnification
Where permitted by applicable law, you agree to hold SneakCave harmless from claims, damages, or expenses resulting from your violation of these Terms, applicable law, or the rights of another person or business.
Severability
If any part of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain valid and enforceable.
Termination
These Terms remain effective while you use our website and services.
We may suspend or terminate access to our services where a user materially violates these Terms or applicable law.
You may stop using our services at any time.
Governing Law
These Terms of Service and any agreements through which SneakCave provides services shall be governed by the laws of Estonia.
Nothing in these Terms limits any mandatory consumer rights that may apply under Estonian or European Union law.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our services, business practices, or legal requirements.
The latest version will always be available on this page.
Continued use of our website after changes are published constitutes acceptance of the updated Terms where permitted by law.
Contact Us
Email: sneakcave.info@gmail.com
Phone: +372 5387 4499
Instagram: @sneak.cave
Spoken Language: English