Privacy policy
Last updated: 30.06.2026
Privacy Policy
This Privacy Policy describes how SneakCave collects, uses, and protects your personal information when you visit our website, make a purchase, sell sneakers to us, or contact our support team.
Please read this Privacy Policy carefully before using our services.
Information We Collect
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order and payment confirmation details
- Customer support messages
- Photos and product details when selling sneakers to us
- Device, browser, IP address and website usage data
How We Use Your Information
- To process and fulfill orders
- To provide customer support
- To evaluate and authenticate sneakers submitted for sale
- To arrange shipping and delivery
- To improve our website and services
- To prevent fraud and protect our business
- To comply with legal obligations
Cookies
We use cookies and similar technologies to improve website functionality, remember preferences, analyze traffic, and personalize your shopping experience.
You can disable cookies in your browser settings, but some website features may not work properly.
Sharing of Personal Information
We may share your information with payment processors, shipping providers, IT services, analytics tools, and legal authorities when required by law.
We do not sell your personal information to third parties.
Data Retention & Security
We keep your personal information only as long as needed to complete transactions, fulfill legal obligations, resolve disputes, and maintain security.
We use appropriate security measures, but no online system can be guaranteed 100% secure.
Your Rights
Depending on your location, you may request access, correction, deletion, restriction, or a copy of your personal data. You may also withdraw consent for marketing communications.
To exercise your rights, contact us using the details below.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
Selling Sneakers to SneakCave
If you submit sneakers for sale or trade, we may collect product photos, model details, condition information, purchase proof, and contact details.
This information is used for authentication, valuation, fraud prevention, and completing the transaction.
Contact Us
Email: sneakcave.info@gmail.com
Phone: +372 5387 4499
Instagram: @sneak.cave
Spoken Language: English